Contact us
Thank you for your interest in contacting Visa.
Visa’s member banks and financial institutions issue cards and maintain all information about individual accounts. If you have a question about your account, please contact the financial institution that issued your Visa card. You can find their address and telephone number on your monthly statement.
If you are in the United States or in Canada, please call 1-800-VISA-911 for customer assistance. From outside the United States or Canada, please view our worldwide network of toll-free Visa Global Customer Assistance Service telephone numbers.
If you have questions about your Visa payment product please refer to the topics below.
Select A Topic : Please select a topic and view the related information below.
Visa’s member banks and financial institutions issue cards and maintain all information about individual accounts. If you have a question about your account, please contact the financial institution that issued your Visa card. You can find their address and telephone number on your monthly statement.
If you are in the United States or in Canada, please call 1-800-VISA-911 for customer assistance. From outside the United States or Canada, please view our worldwide network of toll-free Visa Global Customer Assistance Service telephone numbers.
If you have questions about your Visa payment product please refer to the topics below.
Select A Topic : Please select a topic and view the related information below.
Visa cards and products
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For Merchants
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Can merchants set a minimum purchase or charge a fee? |
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How can I accept Visa at my business? |
If you still have a question and want to email us, please fill out the form on the following page.
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Apply for a Visa card
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Get a Visa card |
If you still have a question and want to email us, please fill out the form on the following page.
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Help with your Visa card
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How can I get help with my Visa account? |
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What do I do about a lost or stolen card? |
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How can I dispute a charge on my Visa statement? |
If you still have a question and want to email us, please fill out the form on the following page.
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E-mail & other fraud
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How can I report fraudulent Visa web site or e-mail? |
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How can I protect myself against fraudulent e-mail? |
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I believe a merchant has acted fraudulently. What can I do? |
If you still have a question and want to email us, please fill out the form on the following page.
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General
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Will Visa become a sponsor for my event? |
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How can I contact Visa? |
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How can I submit a business idea to Visa? |
If you still have a question and want to email us, please fill out the form on the following page.
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