Using the Global Card Assistance Service Directory

From the pull-down menu choose the country you are in now. Call the telephone number that appears in the right-hand box. All calls are free.

If the country you are in is not listed, or if you experience any difficulties using the numbers, please make a reverse-charge call to +1 (0)410 581 9994 or +1 (0)410 581 3836. Outside the United States, do not dial the (0). In the United States, do not dial +1. If the country is marked with *, await a second dial tone.

Lost Visa cards
Lost Visa Card toll-free numbers


Travel tips
  • Make a note of the Visa Global Card Assistance Service emergency number for your destination and keep it separate from your card
  • Make a note of your 16-digit Visa account number and keep it somewhere safe, separate from your card