Using the Global Card Assistance Service Directory

From the pull-down menu choose the country you are in now. Call the telephone number that appears in the right-hand box. Calls might be free but may carry local telecom fees if one dials using a mobile phone or calls from within a hotel.

If outside the US please make a reverse-charge call to +1 303 967 1096, if within the US, simply dial +1 800 847 2911.

Lost Visa cards
Lost Visa Card toll-free numbers


Travel tips
  • Make a note of the Visa Global Customer Care Services - GCCS emergency number for your destination and keep it separate from your card
  • Make a note of your 16-digit Visa account number and keep it somewhere safe, separate from your card